House Rules

These house rules are specially prepared to assist you in the moving-in process and setting up your home in the condominium. Do find the time to read them and if you still have questions which are not answered, please feel free to approach the Management Staff. We are only too pleased to assist you in any way possible.

Some residents may disagree with certain House Rules, but it should be appreciated that the House Rules are formulated for the common good. However, to meet the changes in the owner’s requirements, the House Rules can be revised as necessary at any Annual General Meeting, if such changes have a majority support and provided they meet the requirements of the Land Titles (Strata) Act.

Your co-operation in observing the rules and regulations set in the following pages will help to make the estate a more congenial place to live.

The House Rules have a legally binding effect on all owners, residents and visitors.

Preliminary Information

Definitions

  1. These Rules may be referred to as the By-Laws of Austville Residences, and are to be read in conjunction with the By-Laws laid out in the Second Schedule of The Supplement of Building Maintenance and Strata Management Act.
  2. In these Rules, unless the context otherwise requires:
    1. "Subsidiary Proprietor" or "Owner" shall mean a person or persons holding legal title to a housing unit in Austville Residences or where separate titles are not yet issued. It includes purchasers whose names appear in the Sales and Purchase Agreement
    2. "Resident" shall mean the occupier of a lot which definition shall where appropriate include an owner or any other person authorised by such owner to occupy the lot as a tenant or lessee thereof and shall include the members of the family of such occupier, provided always that this term "member of the family" shall not include guests, servants or agents of the occupier
    3. "Guest" shall mean a person other than a resident who is on the premises at the invitation of a resident
    4. "Common Areas" shall mean all common areas in the Development Housing Unit
    5. "Common Property" shall bear the meaning ascribed to it under The Building Maintenance and Strata Management Act (BMSMA) and include all facilities, plant equipment and fittings installed in the Development
    6. "Development" or "Estate" shall mean the housing units, commercial units and common areas of Austville Residences
    7. "Managing Agent" or "Management" shall mean the managing agent and his authorised representatives who are officially appointed for the management and maintenance of the Development
    8. "Lot" or "Unit" shall mean a stratum which is shown as a lot on strata title plan, and includes a lot specified as an accessory on any such plan
    9. "Relevant Authorities" shall include but not limited to Building & Construction Authority, Energy Market Authority, National Environment Agency, Fire Safety & Shelter Department, Singapore Power Services Ltd and Singapore Telecommunication Ltd, etc
    10. "Contractor" shall mean the contractor carrying out renovation works and moving about activities in the Development
    11. "Household Pet" shall mean all domestic cats and dogs, rabbits, aquarium fishes and such other animals (except horses, cattle, sheep, goat, poultry, duck and domestic pigs) which do not fall within the definition of “wild animals and birds” under the Wild Animals and Birds Act
    12. "Repairs and/ or Renovation Works" shall mean any alterations, additions, maintenance, extension or similar works which could context a permit; this includes house removal
  3. The security guards have been instructed to check all persons entering into the Development. Person(s)/agent(s) acting on behalf of the Subsidiary Proprietor must produce Authorisation Letter from the Subsidiary Proprietor. The Authorisation Letter must be submitted to the Management in advance for verification and record.
  4. All Subsidiary Proprietors and Residents are required to abide by the Rules and Regulations contained herein so as to uphold the good spirit of communal living in this Development.

In the event of violation of these Rules and Regulations, the resident responsible shall make good and/or compensate for the loss and/or damage caused, to the satisfaction of the Management.

In the event that the Management has to engage any legal counsel to enforce any of these Rules and Regulations and other rules, or is required either by itself or by engaging contractors to carry out any rectification or remedial work necessitated by the failure on the part of any Resident to comply herewith (and Management reserves such right to do so if resident fails to rectify or remedy any default on his part in complying with any of these Rules and Regulations within fourteen (14) days of notification),the Management is entitled to be compensated in full for all costs incurred including any legal fees on a full indemnity basis.

All residents shall observe and comply with the rules that may from time to time be amended or added on by the Management. The Management reserves the right to change any of these rules after due notice has been given to residents and subsidiary proprietors.

General Information & House Rules of Austville Residences

Occupancy

  1. The housing units within the residential block are private residential dwellings and shall not be used for commercial or any other purposes.
  2. Owners who are residents of Austville Residences must provide the Management with the personal particulars of his household as required by completing the prescribed form – ‘Resident’s Update Form’ (to be obtained from the Management office) and return it to the Management Office.
  3. Nothing shall be allowed, done or kept in the Development which may overload or impair the floors, walls or roofs thereof or cause any increase in insurance premium rate or the cancellation, invalidation or non-renewal of existing insurance policies and/or affect the approvals as previously granted by the relevant authorities.
  4. Residents shall be responsible for the conduct of his/her family members and invitees at all times, ensuring that their behaviour is neither offensive to other occupants of the building nor damaging to any portion of the private/common property.
  5. Residents shall not permit their children or visitors to play in the stairways, roads, car park areas, drop-off point, entrance of guardhouse and entrance/exit of the development. Residents and their children are not to use the common walls or floors for ball-playing, skateboarding or cycling or to deface the walls or common areas.
  6. Residents shall not hold a barbecue at the communal landscape areas and/or balcony areas at all times; barbecues shall be held at the designated barbecue pits.
  7. Owners who are not residing in Singapore and have appointed a local agent to represent their interest shall file the names, addresses and contact numbers of their agent with the Management prior to allowing them access to the property.
  8. Once an apartment is leased out, the entitlement to the use of all facilities is automatically transferred to the lessee and the lessor is no longer entitled to use these facilities as the lawful registered owner.
  9. Soliciting of goods and services, or religious or political activities shall not be permitted in the premises.
  10. Private parties are limited to designated areas, where prior approval shall be obtained from the Management Office, such as the barbecue pits areas, function room and within the unit only.
  11. No funeral wakes shall be held in the common areas.
  12. No altars shall be placed either on the floor or on the wall outside the unit main door or at the balcony/planter whereby the external appearance of the development is affected.
  13. Nothing shall be thrown out or emptied onto the common areas. There shall be no dusting or cleaning of household effects out of the windows, doors, balconies, roof terraces, etc., and in the common areas.
  14. Radios, hi-fi equipment, television sets, musical instruments and other similar audio-visual equipment shall be kept at a reasonable volume at all times.
  15. Brooms, mops, cartons, notices, advertisement, posters, illuminations or other means of visual communications shall not be placed on windows, doors or passageways visible from common areas / externally.
  16. Care shall be taken when cleaning areas adjoining the external walls or the external windows so as to prevent water from running down the exterior of the building or into other units.
  17. Residents shall ensure that no potted plants or any other objects are placed dangerously on or near the perimeter of the premises/balcony/roof terraces/RC Ledges/AC Ledges whereby they can fall and cause bodily harm to person(s).
  18. No goods or any other items shall be stored in the common areas.
  19. No signboard, advertisement, notice and/or other lettering should be put on any part of the development.
  20. Resident shall ensure that the part of the floor on which the activity is carried out is covered to an extent sufficient to prevent the transmission of noise at a level likely to disturb others when involved in any pounding of chillies or other substances for cooking purposes.
  21. Bicycles, tricycles, children’s riding toys, roller-skates and the-like, shall not be ridden, used or left in the car park or common areas.
  22. No games shall be allowed in the common areas except at designated areas.
  23. The development’s furniture, furnishings, fire-fighting equipment or other common property shall not be damaged, misused or removed from their locations.
  24. Registered car owners can park their vehicles in the parking lots except those marked with “NO PARKING”or "HANDICAPPED LOTS" signs/labels.
  25. No major repair may be made to any vehicle parked within the development. A “Major Repair” includes repair that involves excessive noise, oil spillage or dismantling of engine parts.
  26. Resident shall arrange for unwanted furniture or other bulky items to be disposed off at their own cost.
  27. Subsidiary Proprietors (SPs)/Residents shall note that in the event that registered letters/items cannot be delivered to the said addressee due to the fact that there is nobody at home to receive the delivery, SingPost will be informed to leave the reminder cards at the entrance door of the units.
  28. Vent pipes serving the sanitary systems which serve the units can be found in the roof terraces of penthouse units; Subsidiary Proprietors (SPs) of such penthouse units to note that such vent pipes shall not be tampered with/modified/terminated/removed.
  29. Resident shall not carry out any works which may affect the external facade of the building. Facade shall include walls/windows/sliding doors/fixed glass panels in the living/dining room, bedrooms, kitchens, bathrooms, yard areas, roof terraces, AC and/or RC Ledge areas, private enclosed space (PESs) and external aluminium screens, common areas, open areas and all other visible parts of the building which constitute or form part of the external appearance of the development; the paint work on the external façade, such as the walls and ceiling at the balconies, roof terraces and private enclosed spaces (PESs), cannot be repainted to another colour.
  30. All residents to note that the main door to their unit is equipped with a door closer to comply with fire safety authorities to keep the door closed, as such, the door closer shall not be dismantled/disarmed/removed or modified to keep the main door opened.
  31. All residents to note that windy conditions may be experienced at their units, hence special care must be exercised when handling the main door from slamming. Residents are advised to hold on to the main door when opening and closing it and should never leave the main door opened and unattended.
  32. There are 1 fire engine access route into this development from the main entrance. All the fire engine access shall be maintained and kept clear as they are and no trees, shrubs, plants, light fittings, fixtures, structures, etc., shall be added within the 4 metres wide fire engine access throughout the entire length of the fire engine access. The signage and markers provided throughout the length of the fire engine access way shall not be removed.
  33. In the event of fire or other emergencies, occupants must vacate immediately from the development.
  34. The Management shall not be held responsible for any injury, accident or loss occurring in any part of the development.

Renovation Works

Administration
  1. Only Subsidiary Proprietor (SP) or their authorised agents can submit their defect lists on the prescribed form (refer to the “Subsidiary Proprietor (SP) Inspection Form”) and they are advised to submit their defect lists soonest possible especially if the Subsidiary Proprietor (SP) wishes to carry out their own renovation works. Subsidiary Proprietor (SP) are also advised that they shall not commence their own renovation works until the rectification of valid defects are completed.
  2. The Subsidiary Proprietor (SP) making any repairs, alteration and addition works to his unit must obtain the Management’s consent in writing before carrying out such works. He/She should apply with the Management officially giving details of work to be carried out, however minor, by completing the application forms together with the necessary plans and sketches. The Subsidiary Proprietor must give the Management at least fourteen (14) days’ notice upon submission to review the application and provide a work schedule at least seven (7) days prior to the commencement of work (this clause is not applicable to urgent repair/replacement work i.e. chokage, power failure etc).
  3. The Applicant and/or Contractor shall jointly sign the letter of indemnity/undertaking prior to any execution of work.
  4. Upon completion of the renovation works, the Applicant shall submit the deposit refund form to request the Management’s inspection and release of deposit. Should the expenses of any such rectification exceed the deposited amount, the resident concerned shall be liable to pay the difference. The renovation deposit shall be refunded to the resident (free of interest) at least four weeks after the inspection should there be no other outstanding matter.
  5. Notwithstanding the approval granted by the Management, the Subsidiary Proprietor (SP) must ensure that all works carried out must be performed by the qualified and competent workmen and submissions done by Qualified Person(s), in compliance with the relevant building codes and regulations. The Subsidiary Proprietor (SP) shall be fully responsible to ensure that the works comply with the authorities’ requirements.
  6. For all subsequent alterations/additions/modifications works carried out to the electrical installation after the utilities account has been opened and the electrical supply has been turned on, the SPs of residential units shall note that such alterations/additions/modifications works shall be carried out by approved electrical contractors recognized by the authorities and the Subsidiary Proprietors (SPs) shall have to engage their own Licensed Electrical Worker (LEW) to carry out the subsequent testing and inspection of the electrical installation in your unit; a copy of the certifications by the LEWs shall be submitted to the Management Office for record.
Type of Work
  1. Only the applicant’s renovation contractor or his listed sub-contractors are allowed to carry out the type of work specified in the approval letter issued by the Management. The applicant is responsible for ensuring that his contractors comply with the terms and conditions governing the renovation works.
  2. The design and colour of the grilles on the main door, windows and balcony shall conform to the approved design and colour scheme as per the detailed design drawings as furnished in the handover kit. All other forms of grilles are not allowed. Guidelines and consent for installation must be obtained from the Management prior to installation.
  3. The Management shall have the authority to demolish or remove any such unauthorised additions or alterations after giving seven (7) days written notice to the resident concerned requesting him or her to remove the same and all costs and expenses incurred in respect of such demolition or removal shall be borne by the resident concerned who shall fully indemnify the Management against all such costs and expenses, and against all loss or damage in respect of such demolition or removal including legal costs incurred by the Management on a solicitor-and-client basis.
  4. Resident shall not carry out any works which may affect the external facade of the building. Facade shall include windows/sliding doors/fixed glass panels in the living/dining room, bedrooms, kitchens and bathrooms and yard areas, roof terraces, AC and/or RC Ledge areas, private enclosed space (PESs), common areas, open areas and all other visible parts of the building which constitute or form part of the external appearance of the development; the paint work on the external façade, such as the walls and ceiling at the balconies, roof terraces and private enclosed spaces (PESs), cannot be repainted to another colour.
  5. Resident shall not install any television or radio antenna on the roof top or on any external part of the subdivided building.
  6. A structural Professional Engineer’s certification must be obtained from the development’s Professional Engineer for structural works for the removal of brickwalls or any demolition work that affect the structure of the building at the Resident’s own costs. An original copy of the certification must be submitted together with the application for renovation before commencement of work.
  7. Future replacement of outdoor condensing units of the air-conditioning system must be at the existing location together with the other units and to ensure that the hot air do not discharge into the neighbouring units. Approval must be obtained from the Management Office before installation. No installation of additional outdoor/indoor air-conditioning systems, other than what have been provided, is allowed.
  8. Sun-x or translucent film, if required to be installed on windows/sliding doors and/or fixed glass panels, shall have a visible light transmission of minimum 75% (grey) and is able to match with glass on the rest of the facade. The technical specification of the proposed sun-x or translucent film shall be submitted to the Management and the prior written approval of the Management shall be obtained before installation can be proceeded.
  9. Hacking of the building’s structure is strictly prohibited.
Working Hours for Renovation
  1. Renovation works shall only be carried out on the following days and hours:
    • Mondays – Fridays : 9.00am - 5.00pm
    • Saturdays & Eve of PH : 9.00am - 12.00pm
    • Sundays & Public Holidays (PH) : Strictly no work is to be carried out
    • Owners/tenants and their contractors must inform the Management of their schedule of works. Hacking should be carried out during weekdays and not on Saturdays, Sundays and Public Holidays and it should be completed within five (5) working days. Written application must be submitted to the Management Office if an extension of hacking work is required. Maximum work duration is one (1) month. For a longer duration, the Management’s approval must be sought.
Security and the Use of Lifts
  1. All workers of the Applicant’s renovation contractor or his listed sub-contractors shall check in at the Security Guard House and surrender their identity cards in exchange for security passes. Loss or damaged card(s) is/are charged at S$20.00 per card.
  2. All workers shall wear security passes at all times when they are in the development compound. Failure to do so may result in the offender being asked to leave the development.
  3. The Contractor must put into effect adequate Workmen’s Compensation Policy and Public Liability Policy and any other policies, which may be required before carrying out the works.
  4. The Contractor shall ensure that they do not engage illegal workers. Any illegal workers found shall be handed over to the police. The Management reserves the rights to deduct/retain the deposit accordingly.
  5. The Applicant will at all times indemnify and keep the Management indemnified against all proceedings, costs, expenses, damages, actions, claims, liabilities arising from the execution of the works that may be lawfully brought or made against the Management by any person by reason of anything done by the Applicant in exercise or purported exercise in respect of or arising out of the said application and its subsequent approval.
  6. The Applicant is to ensure that sufficient and appropriate insurance coverage is effected in accordance with the terms and conditions of this application and its subsequent approval.
  7. The Applicant shall be responsible for the good conduct and behavior of all workers of his contractors and that of its sub-contractors while they are in the development.
  8. No worker shall be allowed to loiter in any places other than the work area of the unit concerned. Any worker found misbehaving or refusing to comply with the security procedures will be removed immediately from the development and barred from future entry.
  9. All renovation, packing and crating materials must be removed and disposed of by the residents/contractors on the same day as they are being brought in.
  10. All residents and/or their contractors are not allowed to tap water/electricity supply from the common areas. Any use of common utilities is subject to a charge of S$100.00 per utility per day, 9.00am to 5.00pm (including administrative charges) imposed by the Management.
  11. All applicants are required to remove their own debris daily or at any such interval so directed by the Management or his representative. If the debris is not removed at such interval as stated above, the Management will proceed to engage other workmen for the task and the cost arising thereof will be charged to the Applicant by way of deduction from the security deposit at the rate of S$500.00 (excl GST) per lorry load calculated to the nearest whole lorry load per occasion. The labour cost shall be calculated at the rate of S$150.00 (excluding GST) per workman per day. The Management shall also charge the applicant a penalty of S$50 (excluding GST) per day if his/her contractor fails to clear building materials or debris from any part of the common areas. The Management or the workmen it employs shall not be responsible for any loss of stocks, goods, parts etc whilst carrying out such clearance work.
  12. Disposal of debris arising from renovation and/or moving in, through the water pipes, waste pipes, drains or rubbish chutes is strictly prohibited. Any cost incurred to clear such blockages/chokages will be deducted from the deposit and if the deposit is insufficient to cover the cost to clear such blockages/chokages, the Subsidiary Proprietor (SP) shall be required to pay for the shortfall. The Subsidiary Proprietor (SP) shall also be held accountable for the consequences arising from the blockages/chokages caused by themselves, his contractors and subcontractors, and shall bear all the costs incurred to rectify the matter, such as costs required to clean up/repair/replace damages occurring in the common areas and in other units.
  13. All renovation works should be confined to the boundaries of the residents’ units.
  14. Resident must ensure that adequate measures are taken to protect the common property during the delivery or removal of materials/debris/furniture, etc., by their contractors. Resident shall bear the cost of repair/replacement of any damages caused to common property during the delivery or removal of materials/debris/furniture, etc., by them and their contractors.
  15. Resident/appointed contractor shall ensure that adequate protection is given to the lift cars, staircases, landings, lobbies’ walls and floors and planting, light fittings, sprinklers, smoke detectors, air grilles, fan coil units, etc., when carrying out furniture and fittings to and from the unit. Halting of lift by inserting stopper in between the lift doors is strictly prohibited. Spillage of any sand in the lift and the sills has to be vacuumed and cleaned thoroughly by the contractors.
  16. Owner/resident shall be responsible for the conduct and behaviour of their appointed contractors. Any damages to the building and its equipment caused by the moving of furniture or other effects shall be replaced or repaired at the expense of the owner/resident concerned.
Contractors’ Conduct
  1. The Contractors shall only park his motor vehicle at designated parking lots. Loading and unloading shall only be carried out at designated areas as advised by the Management. The height limit of the car park is 2.2 metres.
  2. The Contractor workers have to be suitably clothed, behave in a manner that is unlikely to cause an offence or embarrassment to others, not to damage any lawn or common property and not permitted to use the common toilets for cleaning and washing of tools.
  3. The Contractors are not allowed to tap water and/or electricity supply from the Common Property without the consent of the Management. Any use of common utilities is subjected to a charge (including administration charge) imposed by the Management.
Inspection by the Management
  1. The Management shall have the right to gain free access into the premises at any time during office hours to inspect the renovation works being carried out in the unit.
  2. The Management reserves the right to demolish any unauthorised work which is carried out in contravention to the Rules and Regulations set herein or the by-laws and to recover from the Resident and/or Subsidiary Proprietor all costs and expenses incurred in this connection.
  3. Upon completion of the renovation works, the Resident must notify the Management for a joint inspection to ensure that only approved works are carried out and no violation of the stated Rules and Regulations.
Damage Caused by Contractors
  1. The Resident is fully responsible for any human injuries and damages caused to the Common Property by his/her appointed contractors.
  2. They are to make good to the satisfaction of the Management within seven (7) days. Failing which, the Management reserves the right to make good the damages and deduct the costs from the renovation deposit. In the event of the renovation deposit being insufficient to meet the claim imposed by the Management, the Resident shall compensate and pay the Management the difference between the said deposit and the amount so claimed by the Management.
Words of Precaution
  1. Residents are advised not to carry out wet polishing of flooring which may choke the sanitation/drainage system or seepage as well. In the event of the sanitation/drainage system is choked as a result of the wet polishing of flooring, the cost of clearing the choke will be charged to the Resident and/or the Contractor. Any cost incurred to clear such chokages will be deducted from the deposit and if the deposit is insufficient to cover the cost to clear such chokages, the Resident shall be required to pay for the shortfall. The Resident shall also be held accountable for the consequences arising from these chokages caused by themselves, his contractors and subcontractors, and shall bear all the costs incurred to rectify the matter, such as costs required to clean up/repair/replace damages occurring in the common areas and in other affected units.
  2. Residents are reminded to inform their renovation contractors that disposal of bulky waste, unfinished paint cans, construction debris, wood waste, plaster, concrete, etc. into the common refuse chute is strictly prohibited. The refuse chute is strictly for disposal of domestic refuse only.
  3. Residents are to note that if the water service installation is left unused for some time especially if the unit is unoccupied, it must be flushed at regular intervals to ensure that the water quality is not affected and that there is no discolouration of water.
  4. Residents are reminded that there is concealed gas piping in the premises and Residents must inform their renovation contractors of such concealed gas piping and to ensure that due care and precaution shall be exercised during the renovation.
  5. In the event if any of the house rules are breached, the Management has the right and authority to stop or prevent anyone from undertaking or continuing with any works. The Management has the authority to remove all finished unapproved works that encroach into the common property. The Resident/Subsidiary Proprietor shall bear all ensuring costs.
  6. In cases of unsolved disputes, the Management will undertake legal proceedings to have them resolved.
  7. Residents are required to place a refundable deposit of S$1000.00 and an administrative fee of S$20.00/day for the usage of lift padding payable to “The Management Corporation Strata Title Plan No. 4103” with the Management together with the application for renovation.
  8. The deposit of S$1000.00 shall be refunded free of interest subject to any deductions by the Management for any costs incurred for the disposal of unwanted materials, debris, etc, and/or to remedy any damages caused to the common property by the residents or their contractors.

Bulk Delivery and House Removal (Moving-in and Moving-out)

  1. Approval from the Management shall be obtained seven (7) days in advance of any bulk delivery and house-moving activity. With no Management approval, the contractor shall be denied entry for the purpose.
  2. Bulk delivery and house removal should be carried out during the following hours:
    • Mondays to Saturdays : 9.00am - 5.00pm
    • Eve of PH : 9.00am - 12.00pm
    • Sundays and Public Holidays (PH) : Strictly no moving activity allowed
  3. All deliveries and removals must be reported at the security check-point prior to the work being carried out. Otherwise, the Management reserves the right to refuse entry of any unknown personnel for purpose which cannot be verified.
  4. All contractors must report at the security check-point to obtain identification passes and must wear their passes at all times whilst in the development. Security has the right to question any person in the development found without an identification pass.
  5. All deliveries/removals and workmen should use only designated areas so as not to inconvenience other residents. Packing and crating materials must be removed and disposed of by the occupants on the same day as they are being brought in. Lifts should not be held unnecessarily and not longer than ten (10) minutes at a time.
  6. All contractors and delivery men shall clean up and clear any debris, sand, cement, soil, spillages, etc., along the route and areas, caused by them when delivery is being carried out.
  7. Unwanted materials, debris, etc. should not be left in the common areas in the development. Otherwise, they will be removed and costs charged to the occupants concerned.
  8. Resident must ensure that adequate measures are taken to protect the common property during any bulk delivery or house removal.
  9. Resident shall be responsible for the conduct and behaviour of their appointed contractors. Any damages to the building and equipment caused by the moving of furniture or other effects shall be replaced or repaired at the expense of the residents concern.
  10. All container vehicles (20 footers and beyond) are not allowed in the development.
  11. All container vehicles shall adhere to the height limits of the carpark; the height limit of the car park is 2.2 metres. Vehicles that are greater than 2.2 metres in height, used during house moving, are only allowed at designated location within the carpark as advised by the Management and entry shall be subject to the Management’s approval. Residents are required to inform their movers on this restriction.
  12. Residents are required to place a refundable deposit of S$1000.00 and an administrative fee of S$20.00/day for the usage of lift padding payable to “The Management Corporation Strata Title Plan No. 4103” with the Management before any bulk delivery or house removal work can be permitted.
  13. The deposit of S$1000.00 shall be refunded free of interest subject to any deductions by the Management for any costs incurred for the disposal of unwanted materials, debris, etc, and/or to remedy any damages caused to the common property by the residents or their movers.

Car Parking

  1. The development is provided with an Electronic Car Parking System. Residents must register with their IU number and to obtain car park label from the Management Office for their motor vehicles parked within the development. The entitlement of the car park label/transponder is one (1) car park label to one (1) residential unit.
  2. Residents are to inform their guests driving into the development to give their particulars and the unit number they wish to visit to the Security Guard House. All guests are only allowed to park in the designated car park lots reserved for visitors (subject to availability).
  3. The entitlement of the car park label is one (1) car park label to one (1) residential unit. Should there be any need to issue additional and/or temporary car park label, the Management reserves the right to decide whether such requests shall be granted based on availability of carpark lots after the base entitlement has been granted and consideration for visitor’s carpark lots has been given and the Management also reserves the right to conduct balloting for these additional and/or temporary carpark lots allocation at its absolute discretion. Such additional and/or temporary carpark lot/label is subjected to a levy as follows: 2nd car - $70.00 per month per lot, 3rd car onwards will continued to be levied at $150.00 per month per lot.
  4. No reservation of any parking lot is allowed except for those indicated/painted with a wheel-chair bound image. Such lots are strictly to be used by the said category of drivers.
  5. Owners who have relinquished their entitlement to their tenants are only allowed to park at the designated car park lots reserved for visitors as directed by the security personnel, subject to availability.
  6. Owners who engaged agents to act on their behalf for rental or viewing purposes must keep the security personnel informed in advance. Owners, in such cases, have to inform their agents to leave the estate once they have finished their matters for the particular unit.
  7. Commercial vehicles owned by the Residents are only allowed to park in the development car park after written approval from the Management is obtained and subject to available lots.
  8. Vehicles and machineries such as forklift, generator, welding machine, air-compressor, lifting equipment, container, cranes, road tanker, trailer etc. are not allowed to be parked within the development.
  9. Parking areas are not to be used for recreation, storage or repair works by the residents or their visitors.
  10. Undertaking of repairs or overhauls to vehicles, are not allowed in the common property except in the case of the breakdown of the vehicle.
  11. The Management staff or authorised persons shall be empowered to clamp and/or tow any vehicle immediately without notice if found parked in an unauthorised place or parked without a valid car park label or parked without the requisite written authorisation of the Management or causing obstruction. The vehicle may be released on the cash payment of S$200.00 for the clamping and/or pay for the towing fee.
  12. All motor vehicles are parked in the premises at the owner’s risk and the Management undertakes no responsibility and shall not be liable in any manners whatsoever for any misdemeanour loss, theft or damages to any motor vehicles, its accessories or to the contents herein.

Application for Car Labels

  1. Residents are to register the car IU unit and obtain car park label from the Management Office for their motor vehicles parked in the development.
  2. Residents are to inform their guests driving into the development to give their particulars and the unit number they wish to visit at the Security Guard House. The security guards reserve the right to refuse entry to any vehicles which they deem inappropriate. All guests are only allowed to park in the designated car park lots reserved for visitors (subject to availability).
  3. No reservation of any parking lot is allowed except for those labelled “Handicapped” where applicable. Handicapped lots are strictly to be used by the said category of drivers/passengers.
  4. Owners who engaged agents to act on their behalf for rental or viewing purposes must keep the security personnel informed in advance. Owners, in such cases, have to inform their agents to leave the estate once they have finished their matters for the particular unit.
  5. Commercial vehicles owned by the Residents are only allowed to park in the development car park after written approval from the Management is obtained and subject to available lots.
  6. Vehicles and machineries such as forklift, generator, welding machine, air-compressor, lifting equipment, container, cranes, road tanker, trailer etc. are not allowed to be parked within the development.
  7. Parking areas are not to be used for recreation, storage or repair works by the residents or their visitors.
  8. Undertaking of repairs or overhauls to vehicles, are not allowed in the common property except in the case of the breakdown of the vehicle.
  9. The Management staff or authorised persons shall be empowered to clamp and/or tow any vehicle immediately without notice if found parked in an unauthorised place or parked without a valid car park label or parked without the requisite written authorisation of the Management or causing obstruction. The vehicle may be released on the cash payment of S$200.00 for the clamping and/or pay for the towing fee.
  10. All motor vehicles are parked in the premises at the owner’s risk and the Management undertakes no responsibility and shall not be liable in any manner whatsoever for any misdemeanour, loss, theft or damages to any motor vehicles, its accessories or to the contents herein.
  11. The Management reserves the right to make necessary amendments to the rules and regulations as and when it deems fit.

Application for Car Park Label / Car Barrier IU Unit Registration

  1. An owner or lessee who occupies a Unit in Austville Residences and owns a vehicle shall be required to register with a refundable deposit of S$50.00 with the Management Office to apply for a car park label and register the car IU unit number so as to activate and operate the auto-barrier.
  2. All applicants are required to produce documentary proof of ownership and residence i.e. Vehicle Registration Book, Company Certification Letter (for company car), Lease Agreement (for rented car), insurance, etc. Residents are also requested to update their addresses in the vehicle log card before the collection date.
  3. Each unit is entitled to register and apply one (1) free car park label provided the Resident owns a car.
  4. The Management reserves the right to reject any application at its discretion. Applications, if approved will be subjected to cancellation at the Management’s discretion. The Management’s decision shall be final.
  5. Residents are to notify the Management should there be a change of vehicle or vehicle registration particulars so that the car label could be updated. All car labels are not transferable. Residents (including tenants) are to return the car labels to the Management when they cease to reside in the development.
  6. Replacement cost of each car park label is S$50.00 (non-refundable). Application Form is to be submitted.
  7. The car park labels are properties of the Management and strictly not transferable. A Resident who is no longer residing at Austville Residences is required to return the said car park label to the Management Office, failing which the deposit of S$50.00 shall be forfeited as penalty. An Application Form is to be submitted.
  8. Loss of the car park label must be reported to the Management in writing immediately.
  9. The car IU unit number must be registered and activated in the Management Office in order to operate the car barrier readers.
  10. Visitors’ vehicles are not permitted to be parked overnight within the precincts of Austville Residences unless prior written notice has been given and a written approval has been obtained thereof from the Management. Visitors’ vehicles are to be parked at designated lots.
  11. There is strictly no issuance of additional and/or temporary car park label to all residents.
  12. The car park label must be placed prominently on the front left windscreen at all times for easy identification by the security personnel.
  13. Owners who lease out their apartments will have to de-register the car IU unit number and surrender their car park label to the Management Office before a new car park label can be issued to their tenant in exchange.
  14. The car park label cannot be used on another vehicle bearing a different license plate number and the Management must be informed of any change to the vehicle number. A new application will be required for the change, together with de-registration of car IU unit number and the surrender of the old car park label, immediately.
  15. The Management reserves the right to reject any application whereby the documents provided are incomplete.
  16. The Management reserves the right to de-register the car IU unit number and withdraw the car park label from the user for any abuse of use or infringement of our car park rules and By-Laws.

Access Card (Security Card)

  1. The access card is used for access into the development via lift lobbies and also to the Gymnasium. Units requiring extra access cards can apply to the Management Office but its entitlement will be considered on a case-by-case basis and documentary evidence is required to prove that the applicants are residing in the development.
  2. Access cards are issued only to the Subsidiary Proprietors.
  3. The Management reserves the right to request for documentary evidence to prove that the applicant(s) is/ are residing in the development before issuing the access cards.
  4. Charges on loss, damaged and purchase of additional access card will be S$50.00 per card (non-refundable).
  5. To replace a lost card, a letter declaring the loss of the card is required. To inform the Management Office of any lost cards. The card will be void from the system.
  6. When a unit is sold, all cards issued must be surrendered to the Management Office or handed over to the new owner, failing which a charge of S$50.00 per card is imposed for the application and payable by the new owner.
  7. Visitors and/ or relatives to the development will not be eligible for the access card.
  8. Due care is to be exercised to maintain the working condition of the access card. Keep all cards away from the magnetic device/ fields and place them in a cool dry place when not in use.

Pets

  1. Livestock or other animals shall not be allowed or kept in any part of the development, except that of dogs, cats and other household pets, not exceeding a reasonable number may be kept by the occupants in their respective units. Any such pets causing a nuisance or unreasonable disturbances to any other occupants of the development shall upon notice given by the Management be immediately and permanently removed from the premises.
  2. Only dogs of small breed as defined by the relevant authorities (AVA) are allowed in the development.
  3. All dogs must be kept on leashes and under control of their owners at all times.
  4. Residents with household pets shall observe the following rules :-
    1. To fill in the Pet’s Record Form with photograph of pet(s) submitted
    2. Pets shall not be allowed in common areas. When in transit, they shall be carried or held on a leash
    3. Pets shall not be allowed in the recreational areas under any circumstances
    4. Residents shall clean up the waste of the pets left in the common areas
    5. Residents shall be responsible for the cost of repairing and cleaning of areas being damaged or littered by their pets.
  5. All dogs three (3) months or older must be licensed by AVA.
  6. The licence badge must be securely attached by means of a collar to the neck of the dog.
  7. A dog of a breed classified as dangerous or potentially dangerous or fierce by AVA are not allowed in the development.
  8. Residents are to check with AVA (Agric-food and Veterinary Authority of Singapore) on the number of pets allowed to be kept in each household.
  9. A photograph of the pet must be submitted with each application form (to be obtained from the Management Office).
  10. Pets are not allowed into the swimming pools or water feature pools or to drink water from the swimming pools or water feature pools.
  11. The Management reserves the right to make additions or alternations to the existing clauses as and when necessary.

Refuse Disposal

  1. For disposal of loose or wet kitchen waste, it should be sealed in plastic bags before disposing into refuse chutes.
  2. For disposal of bulky items such as washing machine, refrigerator, bed and cardboard or any of this kind, the residents have to engage their own disposal contractor to dispose them at their own expense.
  3. To prevent choking of the refuse chutes and for safety reasons, old newspapers/ magazines/ books, used paper cartons, unwanted clothing and breakable items such as glass, bottles etc should be disposed at the bin centre.
  4. All flammable items, wet cement and other adhesive materials are not permitted to be disposed of into the refuse chutes. Offenders of such acts shall be liable for the replacement or repair cost to the damages caused to the refuse chutes.
  5. Residents shall not throw rubbish, brochures, cardboard, rags or other refuse or permit the same to be thrown into the sinks, lavatory cisterns or waste pipes in the building or apartment/unit. The residents will have to bear all costs of repairs if the choke is caused by their own negligence, which may include but not limited to, cost to clear the chokages, cost to repair the pipeworks/fittings/accessories, etc., cost to rectify the consequences of such action, such as costs required to clean up/repair/replace damages occurring in the common areas and in other affected units, etc.

Others

  1. The enforcement of the by-laws shall rest with the Management. The Management shall have the absolute discretion with regard to the interpretation of the by-laws.
  2. The Management has the sole authority to assess and determine the amount payable for the cost of making good any damage, breakage or loss of equipment caused by the user. Such amount will be deducted from any available deposits in the first instance. If the deposit is inadequate or unavailable, the Management shall collect the amount from the user responsible for the damage, breakage or loss.
  3. The Management shall not be held responsible for any injuries, damages, inconvenience or loss sustained by residents and their guests arising from the enforcement of the House Rules.

Recreational Facilities

General

  1. The recreational facilities are for the exclusive use by residents and their guests. Non-residents are deemed to have assigned their rights to their tenants to use the facilities.
  2. Children under the age of twelve (12) years shall not be allowed to use any of the recreational facilities unless accompanied by their parents or supervising adults who shall be responsible for their safety and proper behaviour.
  3. Radios, hi-fi, television sets, musical instruments and other similar audio-visual equipment may not be played in or about the recreational facilities except when operated with headphones. It must be at a reasonable level so as not to disturb the peaceful enjoyment of other residents.
  4. Except for those games and activities for which the facilities were specifically intended, no other games or activities (such as soccer, roller-skating, skateboarding and “horse play” of any sort) shall be allowed in or about the recreational facilities.
  5. Resident shall be responsible for any damage caused to the recreational facilities by them or their guests. Resident must inform the Management of any existing damages to the facilities or equipment they or their guests are about to use, failing which they may be held responsible for such damage.
  6. Only coaches accredited/sanctioned by the Management are permitted to conduct lessons. All coaches are to register with the Management for approval with original certificates/ licenses prior to conducting lessons. No coaching classes shall be conducted during the peak hours in the development.
  7. The Management shall not be held responsible for any injuries, damages or loss sustained by residents and their guests during the use of the recreational facilities.
  8. The Management reserves the right to add new clauses or amend existing ones as and when necessary. The Management reserves the right to refuse any resident from using the facilities if the resident fails to abide and comply with the House Rules on the usage of facilities.

Swimming Pool

  1. The pools are opened from 7.00 a.m. to 10.00 p.m. daily. For safety reasons, no person is allowed in the pools after 10.00 pm or during heavy rain or thunderstorm.
  2. Only residents and their guests are permitted to use the pools. Guests must be accompanied by a resident who shall ensure their guests comply with the rules and regulations contained herein. The maximum number of guests per housing unit shall not exceed four (4) at any one time.
  3. Children under twelve (12) years old must be accompanied by their parents or supervising adults when using the pools.
  4. There will be no life-guard in attendance. Therefore, all residents and their guests who use the pools are doing so at their own risk. All swimmers are to refer to the pool rules displayed by the poolside and observe the necessary precautions while using the pools.
  5. Swimmers are allowed to use only plastic goggles, floats and kick boards in the pools.
  6. The life buoys are strictly for emergency use only and must not be removed from the racks except for life-saving purposes.
  7. Showers must be taken at footbath and suntan lotion/oil must be removed from the body before entering the pools.
  8. Persons suffering from any infectious or communicable disease or with bandages or open wounds or blisters of any type are not permitted to use the pools.
  9. Noisy, rough or dangerous play is not permitted in the pools. Strictly no diving is permitted.
  10. The following activities are not allowed on the pool deck or within the pool vicinity:
    1. Cycling
    2. Roller-skating/Roller-blading
    3. Ball sports
    4. Roller-scooter
    5. Throwing of Frisbees
    6. Skate-boarding
  11. Food and beverage are prohibited in the pools and its immediate vicinity of the pool. Smoking is prohibited BY LAW at the swimming pool area.
  12. No pet is allowed at the pool deck and its surrounding.
  13. The safety equipment provided around the pools shall be used for their intended purposes only. No poolside furniture shall be removed from the pool area. Misuse of poolside furniture is strictly prohibited. Deck chairs and other poolside furniture may not be reserved. Persons vacating the pool area must remove all their belonging.
  14. All persons using the pools must be in proper swimming attire. Person in tee-shirt or short will not be allowed in the pools. No person shall wear hair-pins, curlers, safety pin, bobby pins and other similar objects in the pools. The Management reserves the right to prohibit any person from using swimming costume, which, may be in appropriate or may cause embarrassment to others.
  15. Air-beds, surfboards, snorkelling and scuba-diving gear (such as flippers/fins, diving suits, glass mask/goggles), bulky inflatable toys, balls and similar objects shall not be permitted in the pools/jacuzzi/hydro massage facilities/fun showers. Plastic goggles may be worn and children may play with their water toys in the children’s pool.
  16. All residents are encouraged to dry themselves thoroughly after using the pools and before entering into the lift lobbies, lifts, Gymnasium, Function Room, etc.
  17. Swimming coaching lessons shall be allowed (subject to Management Approval) during the following hours:-
    • Mondays to Fridays : 9.00am – 6.00pm
    • Saturdays/ Sundays : No coaching allowed
    • Eves and Public Holidays : No coaching allowed
  18. Only qualified swimming coaches are allowed to conduct coaching lessons and must be registered with the Management before commencement of lessons.
  19. Guests and/or Non-residents are not allowed to take swimming lessons.
  20. Spitting, spouting water, blowing the nose or discharging bodily waste in the pools is strictly prohibited. Running, boisterous or rough play or excessive noise is forbidden in the pools, showers or changing rooms.
  21. The Management reserves the right to close the pool for maintenance and repair purposes or other reasons as it may deem fit.
  22. Swimmers are not allowed in the pools when cleaning is in progress.
  23. While the Management will take every precaution to ensure the safety of person or persons using the pools, it cannot assume responsibility for any loss or damage to any personal property, injury or death howsoever caused.
  24. Resident who use this facility shall undertake and deem to indemnify and keep the Management Corporation fully indemnified against all actions, claims, demands, losses, etc that may be made against the Management Corporation by any person or persons arising out of use of the facility and surrounding area.

Steam Rooms

  1. The steam rooms are opened from 7.00 a.m. to 10.00 p.m. daily.
  2. The steam rooms are opened only to Residents and their invited guests.
  3. The maximum number of guests allowed to enter each steam room at any one time is four (4).
  4. Children below twelve (12) years of age are strictly not allowed to use the steam rooms.
  5. Elderly Residents or those with medical ailments should consult a medical practitioner before using the facilities.
  6. Residents must accompany their guests at all times. Residents are responsible for the behaviour of their guests and they must comply with the rules.
  7. Consumption of alcohol, tranquilizers, stimulants or any kind of drugs is not encouraged prior to and while using the steam room facility.
  8. The door of the steam baths must be closed at all times but not locked.
  9. A person who breaches any of the rules shall be required to leave the steam room.
  10. No male person shall enter the steam rooms reserved for the female sex and vice-versa.
  11. Eating, drinking and smoking in the steam rooms are strictly prohibited.

Children’s Playroom Room

  1. The Children’s room is opened from 7.00 a.m. to 10.00 p.m. daily.
  2. Children under eight (8) years of age must be accompanied by their parents or supervising adults who are responsible for their child’s/children’s behaviour.
  3. No food or drinks are allowed in the Children’s Play Room.
  4. Noisy, rough or dangerous play will not be permitted at the Children’s Play Room.
  5. Pets are not allowed into the Children’s Play Room.
  6. The Children’s Play Room is for the use intended. All other games are strictly prohibited unless with written approval from the Management Corporation.
  7. The Children’s Play Room is designed for young children who must be accompanied by their parents or supervising adults who shall be responsible for the children’s behaviour in the playground.
  8. Residents must keep the place clean.
  9. While the Management Corporation will take every precaution to ensure the safety of the children, it cannot assume responsibility for any loss or damage to any personal property, injury or death arising from carelessness or negligence on the part of the person(s) concerned, or arising from failure to abide by the rules and regulations.

Multi-Purpose Court

  1. The Multi-Purpose court is opened daily from 7.00 a.m. to 10.00 p.m.
  2. Only Residents and their guests may use the Multi-Purpose Court.
  3. The use of the Multi-Purpose Court is on a first-come-first-served basis, but users are to exercise due consideration for others who may want to participate in its use.
  4. No skating, skate-boarding, roller blading, cycling or other activities that will cause damage to the surface of the multi-purpose court are not permitted on the court at all times.
  5. The Management will not be responsible for any injury, damage or loss sustained by Residents and their guests, however caused, during the use of these facilities.

"Tassie" – Sand Pit

  1. Only Residents and their guests may use Sand Pit.
  2. Guests must be accompanied by their hosts who shall ensure that their guests comply with the rules and regulations contained herein.
  3. Food is not allowed in the Sand Pit. Smoking is strictly prohibited.
  4. Pets are out of bound in the Sand Pit.
  5. All litter must be disposed of in the receptacles provided.
  6. All persons using the premises must be properly attire.
  7. Only Children below twelve (12) are allowed in the Sand Pit with proper adult supervision.
  8. Due care must be exercised when using the equipment in the Sand Pit and these must be returned to their proper places after use. No equipment shall be removed from the Pit.
  9. Please limit your usage to 2 hours.
  10. For hygienic purpose, residents are required to maintain and clean the areas during use.
  11. Residents shall be responsible for any damage caused to the equipment by them or their guests. Residents must inform the Security Personnel or representative of the Managing Agent of existing damage to the equipment they or their guests are about to use, failing which they may be held responsible for such damage.
  12. The Management Authority will not be held responsible for any injury or death arising from the carelessness or negligence on the part of the person/s concerned or arising from failure to abide by the rules or instructions for the use of equipment in the Sand Pit.

3D Max Entertainment Room

  1. The 3D Max Entertainment Room is opened daily from 8.00 a.m. to 10.00 p.m.
  2. Only Residents and their guests may uses facilities in the 3D Max Entertainment Room.
  3. Guests must be accompanied by their hosts who shall ensure that their guests comply with the rules and regulations contained herein. The maximum number of guests per housing unit who may use the 3D Max Entertainment Room shall not exceed two (2) at any one time.
  4. Users must sign in and out on the 3D Max Entertainment Room record book placed at the guardhouse.
  5. Food is not allowed in the 3D Max Entertainment Room. Smoking is strictly prohibited.
  6. Pets are out of bound in the 3D Max Entertainment Room.
  7. All litter must be disposed of in the receptacles provided.
  8. All persons using the premises must be properly attire.
  9. Only Children between the age of five (5) to twelve (12) are allowed in the 3D Max Entertainment Room.
  10. Due care must be exercised when using the equipment in the Entertainment Room and these must be returned to their proper places after use. No equipment shall be removed from the room.
  11. Please limit your usage to 2hours.
  12. For hygienic purpose, residents are required to maintain and clean the equipment during use.
  13. Residents shall be responsible for any damage caused to the equipment by them or their guests. Residents must inform the Security Personnel or representative of the Managing Agent of existing damage to the equipment they or their guests are about to use, failing which they may be held responsible for such damage.
  14. The Management Authority will not be held responsible for any injury or death arising from the carelessness or negligence on the part of the person/s concerned or arising from failure to abide by the rules or instructions for the use of equipment in the 3D Entertainment Room.

Tennis Court

  1. The tennis court is opened daily from 7.00 a.m. to 10.00 p.m.
  2. Court opening hours and session times
    • Off Peak Hours: Weekdays - 7.00am - 5.59pm
    • Peak Hours: Weekdays - 6.00am - 10.00pm
    • Saturday, Sunday & Public Holidays: 7.00am - 10.00pm

      The booking sessions are as follows:
      • 1st session : 7.00am - 8.00am
      • 2nd session : 8.00am - 9.00am
      • 3rd session : 9.00am - 10.00am
      • 4th session : 10.00am - 11.00am
      • 5th session : 11.00am - 12 noon
      • 6th session : 12 noon - 1.00pm
      • 7th session : 1.00pm - 2.00pm
      • 8th session : 2.00pm - 3.00pm
      • 9th session : 3.00pm - 4.00pm
      • 10th session : 4.00pm - 5.00pm
      • 11th session : 5.00pm - 6.00pm
      • 12th session : 6.00pm - 7.00pm
      • 13th session : 7.00pm - 8.00pm
      • 14th session : 8.00pm - 9.00pm
      • 15th session : 9.00pm - 10.00pm
  3. Strictly only Resident with valid Resident's Pass are permitted to make bookings.
  4. All bookings are not transferable.
  5. Each unit is entitled to a maximum of one (1) 1-hour session every two weeks during peak hours and one (1) 1-hour session during off-peak hours per week before playing time.
  6. Bookings must be made in person and will be accepted on a first-come-first-served basis.
  7. Advance booking is permitted for up to seven (7) days in advance.
  8. Resident who is unable to turn up for his session of play must inform the Guard/Management Office at least two (2) hours before the playing time.
  9. If the person making the booking fails to turn up 15 minutes after the scheduled time of play, the Court will be allocated to another party on a first-come-first-serve basis for the remaining time slot.
  10. Resident who fail to turn up after two (2) bookings and without making proper cancellation will be barred from making any booking for a period of one (1) week.
  11. In the event of rain, items (8) and (10) will not apply to tennis court bookings.
  12. Smoking, eating, gambling, pets or other activities, other than respective game are not permitted in the courts.
  13. Players must be properly attired. Shoes and balls used must be of non-marking type. Any player found not complying with the rule will be barred from the court.
  14. Children under the age of 12 years are not permitted in the court unless accompanied by parents or supervising adults who shall be responsible for their behaviour and safety.
  15. Guests shall be accompanied by Resident throughout the use of the court. Resident shall ensure that the guests comply with the rules and regulations. The maximum number of guests should not exceed three (3) persons.
  16. Resident will be held responsible for any damages caused by himself or his guests. Any damages caused by the previous player must be reported to the Management Office immediately before the commencement of the game.
  17. Players must vacate the court when their sessions end.
  18. Private Coaches shall not give lessons in the Court without first submitting their particulars and relevant certificate to the Management.
  19. Skating, skate-boarding, roller blading, cycling, football and ball games other than tennis are not permitted on the court at all times.
  20. The Management will not be responsible for any injury, damage or loss sustained by Resident and his guests, however caused, during the use of the facility.

Gymnasium

  1. The gymnasium is opened from 6.00am to 11.59pm daily.
  2. The gymnasium is for the exclusive use by the residents and their invited guests only. Guests must be accompanied by their hosts who shall ensure that their guests comply with the rules and regulations contained herein. The maximum number of guests per unit who may use the gymnasium shall not exceed two (2) at any one time. Priorities will be given to Residents.
  3. Residents should read the instructions provided before using the equipment. Due care must be exercised when using the equipment to avoid accidents and damages. No equipment shall be removed from the gymnasium.
  4. Users are to limit the use of the cardio workout to thirty (30) minutes.
  5. For hygienic reasons and the purpose of the equipment, residents are required to use a towel to lay on the equipment during use.
  6. Residents are advised to consult a medical practitioner before using the facilities. The Management will not be responsible for any mishap arising from the use of the equipment.
  7. Children under twelve (12) years of age are not permitted in the gymnasium. Children between twelve (12) and sixteen (16) years of age must be accompanied by adults when using the equipment in the gymnasium.
  8. No food is allowed in the gymnasium. Smoking is strictly prohibited. Pets are out of bound in the gymnasium.
  9. Residents using the facility must be properly attired (that is, T-shirts and shorts or track suits and sport shoes). Bathing suits and street shoes are strictly prohibited. The Management reserves the right to turn away users who are not properly attired.
  10. Audio and video equipment is strictly prohibited.
  11. No training or coaching class shall be conducted by professionals or trainers without prior written approval from the Management.
  12. The Management shall not be liable for any mishap, injury or loss sustained by residents and/or their guests, howsoever caused during the use of the gymnasium.
  13. Any damage shall be reported to the Management immediately. If the damage is not resulted from normal wear and tear, the user(s) may be responsible for its repair or replacement.

Function Room

  1. The function room is opened for daily booking for the following three (3) session:
    • 1st Session : 9.00 am to 3.00 pm
    • 2nd Session : 4.00 pm to 10.00 pm (Monday to Thursday)
    • 3rd Session : 4.00 pm to 10.45 pm (Friday, Saturday, Sunday, Eve of Public Holidays and Public Holidays)
  2. One (1) unit is only allowed one booking/ per session per month, subject to availability.
  3. Booking:
    1. Strictly only resident above the age of sixteen (16) years is permitted to book the facilities
    2. Bookings must be made in person up to two (2) months in advance at the Management Office during office hours. All reservations will be on first come-first-served basis and only be confirmed after the completed application form and deposit payment (refundable) are submitted and accepted
    3. To discourage frivolous bookings, residents who fail to turn up after two (2) bookings and without making proper cancellation will be barred from the use of the facility during the next two (2) months commencing from the last booking
    4. Resident is required to undertake to comply with the Rules and Regulations as stated in the application form before any approval may be granted
    5. Cancellation of bookings shall be made at least two (2) weeks before the booking date
    6. All bookings are not transferable
  4. A refundable cheque deposit of S$100.00 and an administrative fee of S$20.00 are payable in advance on the actual date of booking. It shall be made payable to "The Management Corporation Strata Title Plan No. 4103". The deposit will only be refunded upon satisfaction by the Management that all rules and regulations have been complied with, all debris removed after use. Deposit will be refunded by way of cheque.
  5. It is advisable that a guest list be given to the Management to facilitate security control and guests’ easy access into the development.
  6. Residents who made the booking will be held responsible for the cleanliness of the above facilities and its surroundings. All waste or other refuse must be disposed into watertight plastic bags and deposited into litter bins provided. Bulk refuse must be removed out of the development by the resident concern at his own cost.
  7. The function room shall be used for specific purpose stated in the application form. Commercial, religious or political, company gathering or other illegal activities are not permitted. Residents must obtain proper licence/permit from the relevant authorities for holding the function where necessary.
  8. Gambling, mah-jong, card games and any forms of gambling are strictly prohibited.
  9. The function room can only be used for functions such as weddings, birthday party or any other social functions approved by the Management. No group tuition or individual tuition and/or to hold company event is permitted in the room.
  10. Live band, mobile disco or hi-fi system is not permitted. Only portable component of approved type can be used provided there is no complaint from other users and residents. The Management reserves the right to authorise the removal of any of these equipment should it deem fit.
  11. Resident shall ensure that his guests do not create any noise, nuisance or misconduct that may interfere with the peaceful enjoyment or cause annoyance to other residents.
  12. Cooking of food in the function room and the common areas are strictly prohibited.
  13. Due care must be taken while decorating the function room. All chairs, tables, equipment or decoration brought into the room must be removed on the same day. Banners, posters, notices, stickers, signage or advertisement are not allowed to be placed or displayed in the room or the passageway leading to the room.
  14. Decoration may be allowed but care must be exercised not to damage the walls, glass panels, furniture and ceiling boards. All decorations must be removed after the function.
  15. Residents shall be responsible for any damages and shall pay for all costs and expenses incurred by the Management for making good such damages.
  16. All tables, chairs, equipment or furniture that are brought into the function room for the approved function are to be removed on the same day. The tables and chairs around the pool vicinity and in other parts of the common areas, cannot be used for private functions.
  17. The maximum number of persons attending each reserved function shall not exceed twelve (12) people.
  18. The Management reserves the right to disallow further use of the facility for residents who have infringed any of the rules and regulations stipulated herein for a period of two (2) months commencing from the last use.

Barbecue Pits

  1. The barbecue pits are opened for daily booking for the following three (3) sessions:
    • 1st Session : 9.00 am to 3.00 pm
    • 2nd Session : 4.00 pm to 10.00 pm (Monday to Thursday)
    • 3rd Session : 4.00 pm to 10.45 pm (Friday, Saturday, Sunday, Eve of Public Holidays and Public Holidays)
  2. One (1) unit is only allowed one booking/ per session per month, subject to availability.
  3. Booking:
    1. Strictly only residents above the age of sixteen (16) years with valid Resident's Pass are permitted to book the barbecue pits
    2. Bookings must be made in person up to one (1) month in advance at the Management Office during office hours
    3. All reservations will be on first-come-first served basis and only be confirmed after the completed application form and payment are submitted and accepted
    4. To discourage frivolous bookings, residents who fail to turn up after two (2) bookings and without making proper cancellation will be barred from the use of the facility during the next two (2) months commencing from the last booking
    5. Resident is required to undertake to comply with the Rules and Regulations as stated in the application form before any approval may be granted
    6. Cancellation of bookings shall be made at least two (2) weeks before the date booked
    7. All bookings are not transferable
  4. A refundable cheque deposit of S$100.00 and an administrative fee of S$10.00 are payable in advance on the actual date of booking. It shall be made payable to “The Management Corporation Strata Title Plan No. 4103”. The deposit will only be refunded upon satisfaction by the Management that all rules and regulations have been complied with and all debris removed after use. Deposit will be refunded by way of cheque.
  5. To confine the guests to the barbecue pits area only. It is advisable that a guest list be given to the Management to facilitate security control and guests’ easy access into the development.
  6. Setting up of tents or camping overnight is not permitted.
  7. Highly flammable equipment and portable barbecue burners are not permitted at the barbecue pits.
  8. Live bands or mobile discos are not permitted. Portable radio, cassette and CD players are permitted at the barbecue pits area provided there are no complaints from other users and residents and the Management reserves the right to authorise the removal of any of these equipment should it deem fit. The volume of the sound equipment must be maintained at a reasonable level.
  9. The resident host shall ensure that there should not be excessive noise or nuisance caused to other residents.
  10. Residents and their guests must ensure that the barbecue pits and its surroundings are left in a clean and tidy condition after use.
  11. Gambling, mah-jong, card games and any forms of gambling are strictly prohibited.
  12. The resident shall be held responsible for the compliance with these Rules and Regulations in respect of the barbecue pits and its facilities to the satisfaction of the Management. Inspection of the barbecue pits area shall be carried out by the Management to determine whether there has been such compliance. The Management reserves the right to refuse further bookings for a period of two (2) months for non-compliance of any of the above. All costs incurred in cleaning the area or to rectify any damage done shall be borne by the resident concerned on an indemnity basis.
  13. All unwanted leftover food, litter, etc. must be disposed into trash bins provided. Washing of barbecue utensils, equipment, cutlery or crockery is not allowed at the changing rooms or on pool deck. In the event that the trash bins are full, resident shall provide their own refuse container into which all litter, waste food, etc. are disposed of.
  14. Tables and chairs provided at the BBQ Pits areas shall be returned to their designated areas if removed.
  15. The maximum number of persons attending each reserved barbecue session shall not exceed ten (10) people.
  16. Permission must be obtained from the Management prior to hiring of additional tables and chairs to be used at the barbecue area.
  17. Washing of utensils shall only be done at the washing point / wash basin provided. Taps and wash basins in the changing rooms and footbaths at the swimming pool / deck areas are not to be used for this purpose.

Emergency Procedures

  1. Occupiers List
    To facilitate contact between the Management and the owners/residents in times of emergency, to complete the occupier list and return it to the Management Office. It there is any changes, you are advised to inform the Management office of the changes soonest.
  2. Fire
    In case of fire, do not use the lift. All residents should evacuate by using the immediate exit staircases to proceed to the open space.
  3. Flood
    In case of flood, do not use the lift. All residents should evacuate by using the immediate exit staircases to proceed to the open space.
  4. Lift Failure
    To contact the Management Office or the Security Guard House when the lift breaks down. If the lift should stop while in use, push the alarm button of the car-operating panel. After releasing the button, communicate with the security guard outside by the interphone or verbally and follow the security guard’s instructions. Wait patiently in the lift car for help to arrive. In case of power failure, the emergency lamp in the lift will be illuminated.
  5. Power Failure
    The building has standby generators that would automatically provide emergency power supply to light up strategic parts of the common corridors and access ways in case of power failure. It will be useful to keep supply of candles or battery operated torchlight for use in the event of a power failure.

Useful Telephone Numbers

Managing Agent

Head Office

Sunprop Property and Asset Management Consultants Pte Ltd
1557 Keppel Road #02-06A
Singapore 089066
Tel: 6223 0169
Fax: 6223 0977

Management Office Address

17 Sengkang East Avenue      
#B1-01
Singapore 544807
6686 6551(T)
6686 6119(F)
Operating Hours: -
Monday to Friday
Saturday & Eve of P.H.
Close on Sundays & Public Holidays (P.H.)      

Fire Command Centre (24 hours)
Security Guard House (24 hours)

9.00 am to 5.30 pm
9.00 am to 12.30 pm

Emergency Numbers

Police
Police Hotline
Fire / Ambulance
SARS Hotline
Samaritans of Singapore      
999
1800 255 0000
995
993
1800 221 4444

Non-Emergency Services

Non-Emergency Ambulance Service       1777

Breakdown Services

Water Supply
Pipe Gas Supply
Electricity Supply / Street Lighting      
Traffic Jams / Traffic Lights
Starhub Cable Vision
1800 284 6600
1800 752 1800
1800 778 6666
1800 222 2223
1633

 

Disclaimer:-

While every reasonable care has been taken in preparing this attached information, the developer and its agents cannot be held responsible for any inaccuracies. All statements are believed to be correct but are not to be regarded as statements or representations of fact. All information is current at the time of going to press and is subject to change.